Why Sentara Healthcare is Leading the Way in Patient-Centered Care

Why Sentara Healthcare is Leading the Way in Patient-Centered Care

As healthcare becomes more integrated with technology, maintaining a personal connection with patients while still providing the best possible care can be difficult. However, Sentara Healthcare has made it their mission to prioritize patient-centered care, setting a standard for healthcare systems around the world.

Introduction

For many healthcare organizations, the focus is on treating illnesses and making important diagnoses. While these things are crucial to a patient’s recovery and overall health, they can sometimes take priority over the needs of the patient. Sentara Healthcare has taken a different approach, prioritizing patient-centered care and making it their main goal.

Patient-Centered Care: What is it?

Patient-centered care is a model of healthcare that emphasizes the needs, preferences, and values of individual patients. Rather than just treating symptoms, patient-centered care strives to create a personalized experience that takes the patient’s entire well-being into account.

The benefits of patient-centered care are numerous. Patients who receive personalized care tend to be more satisfied with their treatment and are more likely to follow through with their treatment plan. They also tend to have better outcomes, including fewer hospital readmissions.

Sentara Healthcare’s Commitment to Patient-Centered Care

Sentara Healthcare has demonstrated an unwavering commitment to patient-centered care. They prioritize the needs and preferences of their patients, taking the time to learn about each individual’s unique circumstances and tailoring their care accordingly.

One way they accomplish this goal is by implementing patient portals, which allow patients to access their medical records, communicate with their care team, and make appointments. This helps patients stay informed and involved in their own care.

Sentara Healthcare also emphasizes the importance of communication, making an effort to ensure that patients are well-informed about their treatment options and have the opportunity to ask questions. This approach leads to better outcomes and a more positive experience overall.

Examples of Sentara Healthcare’s Success

Sentara Healthcare’s dedication to patient-centered care has yielded impressive results. For example, they implemented a program to reduce the number of hospital readmissions for heart failure patients. By providing patients with education and resources to better manage their condition, Sentara Healthcare was able to reduce readmissions by 20%.

Another example of their success comes from their use of technology to enhance communication between patients and their care teams. By implementing secure messaging, Sentara Healthcare was able to increase patient satisfaction and reduce the number of phone calls patients had to make to get in touch with their care team.

Conclusion

Sentara Healthcare’s commitment to patient-centered care has set a new standard for healthcare organizations around the world. By prioritizing the needs and preferences of their patients, they have created a personalized approach to healthcare that leads to better outcomes and a more positive experience overall. As healthcare continues to evolve, it’s organizations like Sentara Healthcare that will lead the way in patient-centered care.