What Does a Business Solutions Architect Do? Job Description and Responsibilities

As businesses grow and evolve, they often face complex problems that require a high level of expertise in multiple fields. One role that has emerged to help solve these problems is that of the business solutions architect. But what exactly does a business solutions architect do, and what are their key responsibilities? In this article, we’ll explore the answers to these questions along with examples and case studies.

Introduction

Business solutions architects are hired by organizations to identify and solve complex business problems by designing and implementing technical solutions. Their role is an essential one as organizations strive to keep up with changes in the marketplace and the technological landscape. They are responsible for improving business processes and outcomes through technology-based solutions.

Key Responsibilities

1. Identifying Business Problems

A business solutions architect must have the capacity to identify problems at their root and accurately describe them in detail. They should be able to analyze data and draw insights to support their diagnoses. Once diagnostic efforts are complete, business solutions architects must identify the best solutions and classify them according to their ability to meet business needs.

Example:

For instance, a food delivery service may receive complaints from customers saying that their orders are taking too long to arrive. The business solutions architect would then analyze the issue and find that the root cause is the lack of a robust delivery management system. Based on this analysis, the business solutions architect would recommend software to the delivery service that helped them optimize their delivery schedules and improve performance.

2. Designing and Implementing Solutions

After diagnosing business problems, business solutions architects must design and implement technology-based solutions. They usually work with end-users and stakeholders to ensure that solutions meet their needs and are user-friendly. They should carefully consider factors such as security, scalability, and system requirements while designing solutions.

Example:

For instance, a business solutions architect may collaborate with a company’s HR department to develop a performance assessment software that meets their unique needs. They may use secure data storage systems, responsive design principles, and scalability techniques to create a system that can handle large amounts of data and is accessible from anywhere.

3. Providing Technical Guidance and Support

Business solutions architects must provide guidance and support to businesses attempting to curtail technical errors. They should actively participate in the implementation and monitoring of solutions to ensure that they work as intended. They are also expected to provide regular feedback and reports to stakeholders to make refinements and corrections when necessary.

Example:

For instance, a business solutions architect may monitor the implementation of the performance assessment software they created for the HR department and identify the bugs and security issues that require improvement. Based on their analysis, they would work with developers to make improvements and update stakeholders with a progress report.

Conclusion

In conclusion, business solutions architects play a vital role in addressing complex business problems through the deployment of technology-based solutions. They are responsible for identifying business problems, designing and implementing solutions, and providing technical guidance and support to businesses. If a business wants to keep up with industry trends and stay ahead of competitors, hiring a business solutions architect is a good place to start.