Maximizing Your Telikom Experience with Self-Care Features
As our lives become more dependent on digital technology, telecommunication services have become a necessity in our daily routine. Telikom PNG has been a key player in the telecommunications industry in Papua New Guinea, providing reliable services to customers throughout the country. Besides offering quality services, Telikom PNG has developed innovative self-care features to improve customer experience. In this blog, we will discuss how to maximize your Telikom experience with self-care features.
What are self-care features?
Self-care features refer to tools and applications that enable customers to manage their accounts, services, and subscriptions. These features are easily accessible on various platforms, including mobile apps, web portals, and USSD codes. Telikom PNG has a comprehensive self-care platform that allows customers to perform a wide range of activities, such as subscribing to services, checking account balances, and paying bills.
How to access self-care features
There are several ways to access Telikom self-care features. One way is through the “My Telikom” app that is available on Google Play and App Store. This app allows customers to manage their accounts, subscriptions, and services from their mobile devices. Customers can also access self-care features through the Telikom website, by using the web portal available to all customers. Finally, customers can access self-care services by dialing *120# using their mobile phones.
Benefits of self-care features
Self-care features offer numerous benefits to customers. One of the key benefits is convenience. With self-care features, customers can perform various activities such as paying bills, and subscribing to services without visiting a Telikom branch. This saves time and eliminates the inconvenience of queuing at a branch. Additionally, self-care features give customers more control over their accounts and services, enabling them to manage their subscriptions and services at any time.
Cases where self-care features can be used
There are various scenarios where self-care features can be useful. For example, customers can use self-care options to buy data bundles, check balances, pay bills, or subscribe to services. Suppose you want to subscribe to a new service or change your current subscription. In that case, you can access self-care features to upgrade your plan, add more data, or change any other aspect of your subscription. Additionally, customers who experience any difficulties with their services or accounts can access customer support via the Telikom self-care platform.
Conclusion
Self-care features have made it easier for customers to manage their accounts, subscriptions, and services. With Telikom’s comprehensive self-care platform, customers can access various services, including bill payments, data subscriptions, and customer support, at their convenience. By using self-care features, customers can maximize their Telikom experience, enjoy reliable services, and access quality customer support. So what are you waiting for? Download the My Telikom app, use the web portal or dial *120# and access Telikom self-care features today!
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