How to Use the 988 Mental Health Hotline: A Guide for Anyone Struggling with Mental Health
If you or someone you know is struggling with mental health, it can feel overwhelming to know where to turn for help. The good news is that the new national suicide prevention hotline, 988, will be up and running in 2022, offering individuals in distress a lifeline to get the help they need. In this article, we’ll explore how to use the 988 mental health hotline and what to expect when you call.
What is the 988 Mental Health Hotline?
Starting on July 16, 2022, 988 will become the new national three-digit phone number for individuals in emotional distress and experiencing a mental health crisis. The hotline was created to provide a centralized number for those in mental health distress and reduce the number of calls that are currently being made to crisis hotlines, emergency departments, and law enforcement agencies.
Currently, the National Suicide Prevention Lifeline offers support and resources to individuals in crisis or emotional distress. However, its existing 1-800 number is difficult to remember and not as widely known as the new 988 number will be. The 988 Mental Health Hotline is expected to be as recognizable and easy to use as 911 for emergencies.
How to Use the 988 Mental Health Hotline?
When you’re in crisis, calling the 988 hotline can be a source of support and help. Here’s a step-by-step guide on how to use the 988 Mental Health Hotline:
1. Dial 988 – If you or someone you know is experiencing a mental health crisis, dial 988 from any phone in the United States.
2. Speak to a trained dispatcher – After dialing 988, you’ll speak with a trained dispatcher who will ask for some basic information like your location, your name, and what kind of help you need.
3. Get support – The dispatcher will connect you with a mental health professional in your area who can provide you with the support and resources you need.
4. Stay on the line – You will be asked to stay on the line until the dispatcher connects you with a mental health professional. This will help the dispatcher ensure your safety and that you’re getting the help you need.
What to Expect When You Call the 988 Mental Health Hotline?
It’s natural to feel anxious or scared when calling a hotline in a moment of crisis, so it’s important to remember that the professionals on the other end are there to help. Here’s what to expect when you call the 988 Mental Health Hotline:
1. Confidentiality – All calls to the 988 Mental Health Hotline are confidential. The mental health professional who you speak to won’t disclose your personal information unless you’re in immediate danger.
2. Support and Resources – The mental health professional who takes your call will provide you with support and resources that are tailored to your unique situation, needs, and location.
3. Collaboration with Emergency Services – If your situation is more urgent, the dispatcher may send emergency services to your location to ensure your safety.
How Else Can You Get Support for Mental Health Issues?
While the 988 Mental Health Hotline is a valuable resource for those in emotional distress, it’s important to know that there are other resources available for support, as well. Here are a few alternatives to consider:
1. National Alliance on Mental Illness (NAMI) – NAMI offers support groups, a helpline, and educational resources for individuals and families affected by mental illness.
2. Crisis Text Line – Individuals in crisis can also text the Crisis Text Line at 741741 to receive support and resources.
3. Mental Health America – This organization offers a wide range of resources such as mental health screenings, support groups, and information on how to seek help.
In conclusion, the 988 Mental Health Hotline offers a valuable resource for individuals who are struggling with mental health issues and are in need of help. It’s a simple and easy-to-remember number that is intended to become recognizable as 911 for emergencies. Remember that there are many options available for support, including the 988 Mental Health Hotline and other resources such as NAMI, Crisis Text Line, and Mental Health America. Seeking help during a mental health crisis is a courageous step, and you are not alone.
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