How to Make a Public Information Request in the City of Austin

Public information requests are an essential tool for anyone seeking information from government agencies. In this article, we’ll guide you through the process of making a public information request in the City of Austin.

What is a Public Information Request?

A public information request, also known as an open records request, is a formal request for information from a government agency. The request can be for any type of information that the agency possesses, including emails, memos, reports, and more.

In most cases, the agency must comply with your request. However, there are some exceptions, such as information that is classified or involves personal information that cannot be disclosed.

Why Make a Public Information Request?

There are many reasons why you might want to make a public information request. For example, you might be researching a particular issue, seeking information for a news story, or trying to hold a government agency accountable.

Whatever your reason, making a public information request is a relatively easy way to access information that could be useful to you.

How to Make a Public Information Request in the City of Austin

To make a public information request in the City of Austin, you’ll need to follow these steps:

1. Determine which agency you need to make the request to. In most cases, this will be the specific department that holds the information you’re seeking.

2. Find the contact information for the agency. This can usually be found on the agency’s website or by contacting them directly.

3. Submit your request in writing. In general, it’s best to use the agency’s official form for making a request. However, if there is no form available, you can submit your request in a letter or email.

4. Be specific in your request. The more specific you can be about the information you’re seeking, the easier it will be for the agency to find and provide that information.

5. Wait for a response from the agency. The agency has ten business days to respond to your request, either by providing the information or explaining why they cannot provide it.

Conclusion

Making a public information request in the City of Austin is a simple process that can help you access a wide range of information. By following the steps outlined in this article, you can ensure that your request is handled promptly and efficiently.