How to Improve Patient Engagement with Athena Health’s Patient Portal
As healthcare continues to move towards a patient-centric model, patient engagement is becoming increasingly important. Engaged patients are more likely to adhere to treatment plans, have better health outcomes, and be more satisfied with their care. Athena Health’s patient portal is a powerful tool that can help improve patient engagement. In this article, we’ll explore how to make the most of this tool.
What is Athena Health’s Patient Portal?
Athena Health’s patient portal is a secure online platform where patients can access their health information, communicate with their providers, schedule appointments, and more. It’s designed to be user-friendly and accessible, even for patients who aren’t tech-savvy. Patients can access the portal from their computer or mobile device at any time, making it easy to stay connected with their healthcare team.
Why is Patient Engagement Important?
Patient engagement is critical for improving health outcomes. Engaged patients are more likely to take an active role in their healthcare, which can result in better adherence to treatment plans and improved health outcomes. Additionally, engaged patients tend to be more satisfied with their care, which can lead to better patient retention and increased revenue for healthcare providers.
How Can Athena Health’s Patient Portal Improve Patient Engagement?
Athena Health’s patient portal provides several features that can help improve patient engagement. These include:
Access to Health Information
Patients can easily access their health information through the portal, including lab results, medication lists, and immunization records. This can help patients stay informed about their health and take a more active role in their care.
Secure Communication with Providers
Patients can communicate with their healthcare team securely through the portal. They can send messages, ask questions, and even request prescription refills. This can help patients feel more connected to their providers and enhance communication between visits.
Appointment Scheduling
Patients can schedule appointments online through the portal. This can be particularly useful for patients who have busy schedules and may not have time to call during office hours.
Health Education Resources
The portal also provides access to health education resources, such as articles and videos on various health topics. These resources can help patients stay informed about their health and make more informed decisions about their care.
Examples of Successful Patient Engagement with Athena Health’s Patient Portal
There are many examples of healthcare providers who have successfully used Athena Health’s patient portal to improve patient engagement. One such provider is Westmed Medical Group, which serves patients in New York and Connecticut. Westmed Medical Group implemented Athena Health’s patient portal in 2016 and has since seen significant improvements in patient engagement. According to a case study published by Athena Health, Westmed Medical Group saw a 33% increase in portal activation and a 62% increase in portal usage in the first year after implementation.
Conclusion
Athena Health’s patient portal is a powerful tool that can help healthcare providers improve patient engagement. By providing easy access to health information, secure communication with providers, appointment scheduling, and health education resources, patients can take a more active role in their care. Examples of successful implementation of the portal, like Westmed Medical Group, demonstrate the benefits of this tool for both patients and providers. By making the most of Athena Health’s patient portal, healthcare providers can improve patient engagement and ultimately improve health outcomes.
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