How to Fix the “Information Not Available” Error on GeForce Experience Shield
If you’re a gamer, you’ve likely encountered the “Information Not Available” error on GeForce Experience Shield. This error can be frustrating, especially if you’re trying to optimize your game settings or check for updates. Fortunately, there are a few simple ways to fix this error and get back to gaming without any issues.
What is the “Information Not Available” Error?
The “Information Not Available” error on GeForce Experience Shield usually occurs when there’s a problem with the communication between your computer and the NVIDIA servers. This error can prevent you from accessing important features like game optimization and driver updates.
How to Fix the “Information Not Available” Error
1. Check Your Internet Connection:
Ensure that your Internet connection is stable and fast enough to communicate with NVIDIA servers. Poor internet connectivity may be the cause of the “Information Not Available” error.
2. Restart the GeForce Experience:
Restarting the GeForce Experience software is an excellent way to fix the error and re-establish communication with the NVIDIA servers.
3. Update Your Graphics Drivers:
You can also try updating your graphics card drivers to fix the error. Navigate to the official NVIDIA website and download the latest drivers and software and then install them following the on-screen instructions.
4. Disable Your Firewall:
If your firewall is blocking communication between your computer and NVIDIA servers, the “Information Not Available” error could occur. A solution is to temporarily disable your firewall while trying to access the GeForce Experience.
5. Contact Customer Support:
If none of the above solutions work, you can contact NVIDIA customer support for immediate assistance. NVIDIA customer support is always ready to help customers out of their predicament.
Conclusion
In conclusion, the “Information Not Available” error on GeForce Experience Shield is a fixable problem, as detailed above. You don’t have to worry about it preventing you from enjoying your favourite games. By following the above steps, you can quickly solve this error and get back to gaming without any problems.
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