How to Fix ‘Kodi Couldn’t Retrieve Directory Information’ Issue Step by Step
If you’re a Kodi user, you may have encountered the ‘Kodi Couldn’t Retrieve Directory Information’ error message. This message usually pops up when you try to install an add-on or update Kodi to the latest version.
Fortunately, fixing this problem is not rocket science. In this article, we’ll explain why the ‘Kodi Couldn’t Retrieve Directory Information’ issue occurs and provide a step-by-step guide on how to fix it.
What Causes the ‘Kodi Couldn’t Retrieve Directory Information’ Issue?
The ‘Kodi Couldn’t Retrieve Directory Information’ error occurs when Kodi is unable to connect to the repositories that host the add-ons and other content you want to install. This can be due to a variety of reasons, including:
Internet Connection Issues
If your internet connection is unstable or not strong enough, Kodi may not be able to retrieve directory information. Make sure your internet connection is working properly before attempting to fix the issue.
Outdated Kodi Version
Kodi developers frequently release updates to ensure smooth performance and to fix bugs. If you’re using an outdated version of Kodi, you may encounter issues like ‘Kodi Couldn’t Retrieve Directory Information’. To fix this, make sure you have the latest version of Kodi installed.
Repository Issues
Sometimes repositories get shut down, or the repository’s URL changes. If Kodi is unable to connect to a repository, you may receive the ‘Kodi Couldn’t Retrieve Directory Information’ error message. Check whether the repository you’re trying to access is still active and whether its URL has changed.
How to Fix the ‘Kodi Couldn’t Retrieve Directory Information’ Issue
Now that you know why this issue occurs, let’s talk about how you can fix it. Here are the steps to follow:
Step 1: Check Your Internet Connection
The first step is to make sure your internet connection is working properly. Check if other internet-dependent apps or services are working properly. If everything seems alright, move on to step 2.
Step 2: Clear Kodi Cache
Kodi’s cache stores temporary data, which can sometimes cause issues like ‘Kodi Couldn’t Retrieve Directory Information’. To clear the cache, follow these steps:
- Open Kodi and go to Settings.
- Click on ‘File manager’ and select ‘Profile directory’.
- Select ‘Database’ and delete the ‘Textures13.db’ file.
- Restart Kodi and try accessing the repository again.
Step 3: Update or Reinstall Kodi
If clearing the cache doesn’t work, try updating Kodi to the latest version. If you’re already using the latest version, try reinstalling Kodi. To update/reinstall:
- Uninstall Kodi from your device.
- Download the latest version of Kodi from its official website and install it.
- Restart Kodi and try accessing the repository again.
Step 4: Refresh Repository URL
If the above steps didn’t work, try to refresh the repository URL. Follow these steps to do so:
- Launch Kodi and go to the ‘Add-ons’ menu.
- Select ‘My add-ons’ and click on ‘Repositories’.
- Right-click on the repository that’s causing the problem and select ‘Information’.
- Click on ‘Update’ to refresh the repository URL.
Conclusion
The ‘Kodi Couldn’t Retrieve Directory Information’ issue is a common problem encountered by Kodi users. However, it’s not an insurmountable obstacle. By following the steps outlined in this article, you should be able to fix the issue and continue enjoying your favorite content on Kodi.
Remember to check your internet connection, clear the cache, update/reinstall Kodi, and refresh the repository URL. These steps should help you fix the ‘Kodi Couldn’t Retrieve Directory Information’ issue and get you back to using Kodi as usual.
(Note: Do you have knowledge or insights to share? Unlock new opportunities and expand your reach by joining our authors team. Click Registration to join us and share your expertise with our readers.)