Kodi is an immensely popular media center application amongst cord-cutters, allowing them to stream videos, music, and other media files from their personal computer or over the internet. However, one common issue faced by Kodi users is the “Couldn’t Retrieve Directory Information” error, which can prevent them from accessing their media files and ultimately ruin their streaming experience. In this article, we’ll explore what the error means and how to fix it to ensure uninterrupted use of Kodi.
What causes the “Couldn’t Retrieve Directory Information” error on Kodi?
The “Couldn’t Retrieve Directory Information” error on Kodi typically occurs when Kodi fails to retrieve the metadata information of the available media content from the server due to a poor or lost internet connection. When Kodi is unable to access the server and retrieve the necessary metadata, it won’t be able to display the media content and will show the user the error message.
How to fix the “Couldn’t Retrieve Directory Information” error on Kodi?
Fortunately, there are several ways to resolve this error on Kodi, depending on its root cause. Here are some common fixes that could help with the error:
1. Check your internet connection
The first step to fixing the “Couldn’t Retrieve Directory Information” error is to check your internet connection to ensure that it’s stable and not facing any interruption or downtime. You can do this by accessing other websites or applications on your device to confirm if they’re working correctly. If you’re not getting a stable internet connection, try resetting your modem or seeking help from your internet service provider.
2. Clear Cache
Another option to fix the “Couldn’t Retrieve Directory Information” error is to clear Kodi’s cache data, which stores temporary files that can cause glitches or prevent Kodi from accessing the required server data. To clear the cache, navigate to the Kodi Settings menu, select “File Manager,” then choose “Profiles,” and finally “Add Profile.” After this, click on “Advanced Settings,” select “Cache,” and choose to “Clear Cache.”
3. Modify settings.xml file
If clearing the cache data doesn’t resolve the error, you can try modifying the settings.xml file. This file can be found in the Kodi user data folder, and modifying it can help increase the timeout period for the server connection. To do this, locate the settings.xml file and open it using a text editor. Look for the line that states “tocache=” and modify the value from ‘yes’ to ‘no.’ This should increase the connection timeout period and effectively resolve the “Couldn’t Retrieve Directory Information” error.
Conclusion
While the “Couldn’t Retrieve Directory Information” error on Kodi may be frustrating, it’s not impossible to fix. By following the steps listed above, users can resolve this error and continue streaming their favorite media content uninterrupted. Kodi users will need to keep in mind that the root cause for this error can depend on various factors like internet connectivity and user settings. However, with some patience and trial and error, the error will soon become a thing of the past, ensuring a seamless and enjoyable Kodi experience.
(Note: Do you have knowledge or insights to share? Unlock new opportunities and expand your reach by joining our authors team. Click Registration to join us and share your expertise with our readers.)