How Cipher Health is Changing the Patient Experience
Most of us have been patients at some point in our lives, and we can all agree that the experience can be stressful, confusing, and often overwhelming. However, with the advent of technology, the healthcare industry is rapidly evolving to improve the patient experience. One company that is leading the charge in this area is Cipher Health.
Founded in 2009, Cipher Health is a healthcare technology company that provides solutions to improve the patient experience and streamline the clinical workflow. Their suite of products includes tools for patient engagement, care management, and communication between patients and their healthcare providers. Let’s explore how Cipher Health is changing the patient experience.
Patient Engagement
One of the biggest challenges in healthcare is keeping patients engaged and informed about their care. Cipher Health’s platform, the Voice platform, allows patients to receive automated calls and text messages throughout their care journey, providing them with customized information and reminders. Patients can also complete surveys and give feedback about their experience, which healthcare providers can use to improve care.
Care Management
Care management involves coordinating care between different healthcare providers and ensuring that patients receive the right treatment at the right time. Cipher Health’s platform, the Orchid platform, uses a combination of automated calls and text messages to help patients stay on track with their care plan. This can include reminders to take medication, attend appointments, or follow up with their doctor.
Communication
Effective communication is essential in healthcare, and Cipher Health’s platform, the Echo platform, is designed to help healthcare providers communicate more effectively with their patients. The platform allows providers to send secure messages and documents to patients, which improves the overall patient experience by reducing the need for phone calls and in-person visits.
Conclusion
In conclusion, Cipher Health is changing the patient experience by providing innovative solutions that improve patient engagement, care management, and communication. Their suite of products is designed to empower patients to take an active role in their care, which leads to better health outcomes. The healthcare industry is evolving rapidly, and Cipher Health is at the forefront of this change, helping to create a more patient-centered healthcare system.
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