Guide to Checking Your P-EBT Case Balance Information

Guide to Checking Your P-EBT Case Balance Information

Have you received a Pandemic Electronic Benefits Transfer (P-EBT) card from your state’s Department of Human Services but unsure how to check your balance information? If so, you’re not alone. In this guide, we’ll walk you through the steps on how to check your P-EBT case balance information.

What is P-EBT?

P-EBT is a program providing families with eligible children a card to purchase food. It was initiated by the Federal Government to support families during the COVID-19 pandemic. The card offers financial assistance to families to purchase groceries such as fruits and vegetables, bread, meat, dairy products, and more.

Step-by-Step Guide to Checking Your P-EBT Case Balance Information

1. First, locate your P-EBT card. The card should have arrived in the mail and comes with a letter explaining how to use it.
2. Once you have your card, turn it over and locate the phone number at the back of the card. This is the number you’ll call to get your P-EBT case balance information.
3. Dial the phone number at the back of your P-EBT card. You’ll hear a voice prompt that will ask you to enter the number located on the front of your card. Do so as prompted.
4. After entering the 16-digit card number, the automated response system will provide you with your remaining P-EBT balance.

What if you have trouble checking your balance?

If you experience any issues checking your P-EBT balance, here are some things you can try:

– Check that the card has been activated.
– Make sure you’re dialing the correct phone number.
– Verify that you’ve entered the correct card number.
– Contact your state’s Department of Human Services for assistance.

Conclusion

Checking your P-EBT case balance information can feel overwhelming at first, but following these simple steps can alleviate some of the stress. If you experience issues, be patient, and try some of the troubleshooting tips mentioned. Remember, the P-EBT program is designed to provide financial assistance to families during these unprecedented times, and it’s important to take advantage of the support that is available.