Exploring the Benefits of USAA: Information You Should Know
USAA, short for United Services Automobile Association, is a financial services company that caters to the needs of military members and their families. If you or a loved one has served in the military, USAA is a company that you should get to know. Here are some of the benefits of USAA that make it stand out from other financial services providers.
Customer Service Excellence
One of the standout features of USAA is its commitment to customer service. The company consistently outranks its peers in industry surveys, earning high marks for customer satisfaction and loyalty. USAA operates exclusively online and over the phone, cutting costs and passing on the savings to its customers. This means you can access your accounts and speak with representatives at any time, no matter where you are in the world.
Competitive Rates and Fees
USAA is known for offering some of the best rates and fees in the industry. The company offers a range of financial products, including bank accounts, credit cards, insurance, and investment services. Its rates and fees are typically lower than those of traditional banks and insurance companies, making USAA an attractive option for cost-conscious consumers.
Specialized Services for Military Members
USAA was founded in 1922 by a group of 25 Army officers who wanted to insure each other’s vehicles, and its roots in the military have remained strong ever since. The company offers specialized services for military members and their families, including deployment assistance, military pay advance loans, and discounted rates on car insurance for deployed service members. In addition, USAA is committed to hiring military veterans and their spouses, with more than 30% of its workforce made up of veterans or military spouses.
Excellent Mobile App and Online Services
USAA has a top-rated mobile app that makes it simple to manage your finances on-the-go. The app includes features like mobile check deposit, bill payment, and the ability to locate nearby ATMs. In addition, USAA’s website is easy to navigate and offers a range of online services, including the ability to view account balances, transfer funds, and set up automatic payments.
Final Thoughts
If you are a military member or the family of a military member, USAA should be at the top of your list of financial services providers. With its commitment to customer service, competitive rates and fees, specialized services for military members, and excellent mobile app and online services, USAA is a company that stands out in the industry. Take the time to explore what USAA has to offer and see if it’s the right fit for your financial needs.
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