Demystifying the QLD Government Capability Framework: A Step-by-Step Guide to Understanding it

Demystifying the QLD Government Capability Framework: A Step-by-Step Guide to Understanding it

Have you ever felt lost or overwhelmed about understanding the QLD Government Capability Framework? This guide is here to help. In this article, we’ll break down the framework and give you a step-by-step guide to understanding it. By the end of this article, you’ll have a solid grasp of what the framework is, what it does, and how it affects you.

What is the QLD Government Capability Framework?

The QLD Government Capability Framework is a tool used by the Queensland Government to assess and manage the skills and capabilities of its workforce. It identifies the skills and behaviors needed for successful job performance. The framework is focused on developing and maintaining a skilled, adaptable, and high-performing workforce.

Why is it important?

The framework is important because it provides a common language for describing and assessing skills and capabilities. This language is used across the Queensland Government, making it easier for managers and employees to communicate about skills, tasks, and expectations.

The framework also promotes consistent performance management practices across the Queensland Government. It enables managers to set clear expectations, provide feedback, and recognize and reward good job performance.

Understanding the framework

The framework consists of three elements:

1. Capability descriptors – a set of descriptions of the knowledge, skills, and behaviors required for successful job performance. There are four capability groups, each consisting of several capability descriptors.

2. Capability levels – a set of descriptions of the proficiency levels at which an employee can demonstrate each capability descriptor. There are four capability levels, from foundation level to advanced level.

3. Capability values – a set of values that underpin the capabilities, such as customer focus, teamwork, and innovation.

How to use the framework

To use the framework, start by identifying the capability descriptors that are relevant to your job. Then, determine your current capability level for each descriptor. You can use the capability level descriptions to help you make this determination.

Once you know your current level, you can identify areas where you need to develop your skills and behaviors. You can use the framework to set development goals and create a plan for achieving them.

Examples and case studies

Let’s take a look at a couple of examples to illustrate how the framework works in practice:

1. Sarah is a customer service officer for the Queensland Government. One of the capability descriptors that is relevant to her job is ‘communicating with influence’. She determines that her current capability level for this descriptor is foundation level. She sets a development goal to improve her ability to influence others and creates a plan to attend a communication skills training course.

2. John is a team leader for the Queensland Government. One of the capability descriptors that is relevant to his job is ‘developing people and teams’. He determines that his current capability level for this descriptor is advanced level. He sets a development goal to improve his team’s performance and creates a plan to implement a team building activity.

Conclusion

By following this step-by-step guide, you can demystify the QLD Government Capability Framework. The framework is a valuable tool for assessing and managing skills and capabilities in the Queensland Government. By using the framework, you can identify areas for development, set development goals, and create a plan for achieving them. With a solid understanding of the framework, you can communicate with your manager and colleagues more effectively and efficiently, leading to better job performance and career growth.

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