Health New England (HNE) is a not-for-profit insurance company providing healthcare coverage to residents of Massachusetts, Connecticut, and parts of New Hampshire. The company offers a range of services, including medical, dental, and behavioral health care coverage, and Medicare Advantage coverage. In this comprehensive review, we will look at HNE’s services, customer satisfaction ratings, and pricing to determine whether it is a worthwhile option for consumers.
Services Offered
HNE offers a variety of services, including individual and employer-sponsored health plans, dental plans, wellness programs, and Medicare Advantage plans. The company also provides behavioral health coverage, including individual and group therapy sessions. HNE is committed to promoting wellness among its members and offers programs to support healthy lifestyles, such as weight loss programs, smoking cessation programs, and fitness programs.
Customer Satisfaction Ratings
HNE has received mixed customer satisfaction ratings. According to the National Committee for Quality Assurance, HNE has an overall rating of 3.5 out of 5 stars for its commercial plans. In contrast, its Medicare Advantage plans have received a 4.5 out of 5-star rating. HNE’s customers have praised the company’s customer service and the range of health care services offered. However, some customers have reported issues with claims processing and difficulty navigating the company’s website.
Pricing
When it comes to pricing, HNE’s plans are competitive with other insurance companies in the region. The company offers a range of plans at different price points to suit different budgets and needs. HNE also provides cost-saving opportunities, such as discounts on gym memberships and wellness programs.
Conclusion
Health New England is a not-for-profit insurance company that provides a range of health care services to residents of Massachusetts, Connecticut, and parts of New Hampshire. While the company has received mixed customer satisfaction ratings, it offers competitive pricing and a variety of services to its members. If you’re looking for health care coverage in the New England area, HNE is worth considering as an option.
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