10 Must-Have Travel Apps for Hotels in 2021
The travel industry was hit hard by the COVID-19 pandemic and hotels are yet to recover fully. However, with the world slowly opening up, it’s time for hotels to take advantage and attract new guests. One way hotels can do this is by using innovative technology to enhance the guest experience. In this article, we will discuss the top 10 travel apps that hotels should use to improve their services.
1. HotelTonight
HotelTonight is a popular app that helps hotels fill empty rooms by offering last-minute deals. This app is particularly useful for hotels that have unsold rooms during peak seasons. With the app, hotel managers can create listings for unbooked rooms and offer discounts to attract guests. By using HotelTonight, hotels can increase revenue and occupancy rates.
2. Mobile Check-In Apps
One of the biggest annoyances for hotel guests is having to wait in line to check-in. Mobile check-in apps eliminate this problem by allowing guests to check-in using their smartphones. This app can also provide room keys directly to the guest’s phone, so they do not have to wait in line for their key. Many hotel chains, such as Hilton and Marriott, have their own mobile check-in apps.
3. Yelp
Yelp is a popular app that travelers use to discover new places to eat, drink, and explore. Many hotels use Yelp to promote their services and engage with guests. By monitoring Yelp reviews, hotels can address complaints and improve their offerings. Hotels can also encourage guests to leave reviews on Yelp to attract new ones.
4. Google Maps
Google Maps is another must-have app for hotels. Guests can use Google Maps to find easy directions to your property, including public transit, walking directions, and driving directions. Hotels can also use Google Maps to promote their properties and highlight nearby attractions and amenities.
5. Uber and Lyft
Uber and Lyft are two popular ride-hailing apps. Many hotels offer their guests discounts on Uber and Lyft rides to and from the hotel. By partnering with these apps, hotels can improve guest satisfaction and promote eco-friendly transportation options.
6. OpenTable
OpenTable is a leading restaurant reservation app. Many hotels partner with OpenTable to offer guests the convenience of booking reservations at nearby restaurants. By using OpenTable, hotels can provide added value to their guests and generate revenue by collecting referral fees from restaurant reservations.
7. Tripadvisor
TripAdvisor is a popular travel app for researching and booking trips. In addition, many hotels use TripAdvisor to monitor guest reviews and promote their properties. By responding to guest reviews and improving offerings, hotels can improve their rankings on TripAdvisor and attract more bookings.
8. Conde Nast Traveler
Condé Nast Traveler is a leading travel magazine that also offers a digital app. Hotels can use the app to stay up-to-date on industry trends and to research guest preferences. By staying current on the latest travel trends and preferences, hotels can improve their offerings to better meet guest needs.
9. WhatsApp
WhatsApp is a popular messaging app that many hotels use as a communication tool with guests. Hotels can use WhatsApp to send guests updates, alerts, and recommendations. By offering personalized communication using WhatsApp, hotels can enhance guest experience and improve guest satisfaction.
10. Dufl
Dufl is a unique app that allows guests to pack their bags once and then have them shipped to the hotel. Guests can also pack and send items back home using this app. By partnering with Dufl, hotels can offer added convenience to guests and generate more revenue.
Summary
In conclusion, there are many travel apps available that hotels can use to improve guest experience and increase revenue. With the right combination of technology and innovative solutions, hotels can recover from the pandemic and become leader s in the travel industry. By offering personalized communication, convenient transportation, and top-notch services, hotels can attract new guests and maintain guest loyalty for years to come.
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