Informal affirmatives or colloquial expressions like “yeah”, “okay”, and “sure” may come off as unprofessional in some settings, but research indicates that they can be used to strengthen relationships and communication.
Using informal affirmatives in conversation can create a sense of agreement and understanding between individuals. This shared sense of rapport can create a more positive environment, leading to better cooperation and collaboration.
In a study conducted by the University of Kansas, researchers found that using informal affirmatives was associated with greater receptiveness, better communication quality, and stronger relationships among coworkers. The study also indicated that using such language was particularly effective in the context of group discussions.
In addition, informal affirmatives can function as socially appropriate ways of showing support and sympathy. They can convey a sense of empathy and help those who receive them feel validated.
While there are certainly situations where formal language is more appropriate, the use of informal affirmatives in less formal environments can have positive effects on interpersonal relationships.
It’s worth noting that the benefits of informal affirmatives are context-specific and may not be universally applicable. Additionally, excessive use of informal affirmatives can result in unprofessionalism, so it’s important to be mindful of the specific context when employing such language.
In conclusion, the use of informal affirmatives can promote understanding, cooperation, and positive relationships among coworkers and individuals in less formal settings. When used appropriately, these colloquial expressions can serve as effective communication tools to help strengthen interpersonal connections.
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