Error retrieving information from server df-dferh-01 is a common issue that many Android users face while downloading or updating apps from the Google Play Store. This error can occur due to various reasons such as server issues, slow internet connection, incorrect date and time, cache data issues, outdated Google Play Services, and so on.
If you are also facing this issue, do not worry as we have listed down five ways to fix error retrieving information from server df-dferh-01.
1. Clear Cache and Data of Google Play Store
Sometimes, the cache and data of Google Play Store can get corrupted, which can lead to errors like df-dferh-01. To fix this issue, you need to clear the cache and data of the Google Play Store.
To do so, follow these steps:
– Go to Settings on your Android device.
– Tap on Apps.
– Scroll down and find Google Play Store. Tap on it.
– Tap on the Clear Cache button.
– Next, tap on the Clear Data button.
– Finally, restart your device and try to download or update the app again.
2. Update Google Play Services
Updating the Google Play Services to the latest version can fix many issues related to the Google Play Store, including df-dferh-01. To update the Google Play Services, follow these steps:
– Go to the Google Play Store.
– Search for Google Play Services.
– Tap on the Update button.
Once the update is complete, restart your device and try to download or update the app again.
3. Check Date and Time Settings
Incorrect date and time settings on your device can also lead to errors like df-dferh-01. To check the date and time settings, follow these steps:
– Go to Settings on your Android device.
– Tap on System.
– Tap on Date and Time.
– Check if the date and time settings are correct. If not, turn off the Automatic Date and Time option and set the correct date and time manually.
4. Restart your device
Sometimes, simply restarting your device can fix the error retrieving information from server df-dferh-01. To restart your device, press and hold the power button and tap on the Restart option.
5. Check Internet Connection
Poor internet connection or slow network speed can also lead to errors like df-dferh-01 while downloading or updating apps from the Google Play Store. To fix this issue, you need to check your internet connection.
Make sure your device is connected to a stable and strong Wi-Fi network. If you are using cellular data, check if you have enough data balance and if the network signals are strong enough.
In conclusion, error retrieving information from server df-dferh-01 can be a frustrating issue while downloading or updating apps from the Google Play Store. However, with the above five solutions, you can easily fix this issue and continue to enjoy using your Android device without any interruptions.
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