5 Tips for Effective Informant Interviewing
As a professional, you know the importance of gathering accurate information to support your work. One of the best ways to do that is by conducting informant interviews. However, getting the most out of a conversation can be challenging, especially when interviewing sensitive subjects. To make sure you get the most out of your informant interviewing, here are 5 tips to keep in mind.
1. Establish Rapport and Trust
The mind is a powerful instrument, and it’s no secret that people prefer to share information with someone they trust. Establishing rapport and trust with your informant is the first step in building a reliable source of information. Start the conversation by breaking the ice and getting to know your informant. Listening is key, so be attentive to their responses. Also, let them know why you are interested in their information, and how you plan to use it.
2. Plan Ahead
Before beginning the interview, ensure that you have a clear understanding of your objectives. Identify the type of information you need and plan the questions accordingly. Once you’ve identified the objectives, make sure to structure the conversation to get the most out of your time. Make use of open-ended questions and follow-up enquiries.
3. Active Listening
Effective informant interviewing takes active listening skills. Listen to the information provided by your informant and observe body language, tone of voice, and other non-verbal cues. Pay close attention to what they don’t want to say as much as what they do. Don’t hesitate to ask for clarification, but make sure you’re not interrupting them in the process.
4. Be Professional
Maintain a professional relationship with your informant. Avoid conflict or making any promises that you can’t keep. Ensure that the informant is informed about the purpose of the conversation, and how you plan to use the information provided. It’s also essential to respect the informant’s privacy, ensuring that the information shared is kept confidential.
5. End the Interview Well
Just as it is essential to start the interview well, ending the conversation can be challenging. Make sure to summarize key points discussed during the conversation. It’s also an excellent opportunity to ask if there is any critical information you need to know that you have not yet covered. Acknowledge their help, thank them for their time, and provide contact details for future reference.
In Conclusion
Informant interviewing is a powerful tool for gathering reliable information, but it takes skill to get the desired results. By following the tips listed above, you can establish rapport and trust, plan ahead, practice active listening, maintain a professional relationship, and end the conversation well. With these skills, you are sure to conduct successful interviews and gain the information you need to support your work effectively.
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